Get In Touch With Us

Monday to Friday

Saturday

Sunday

what's included in our surveys section

1. Visual Inspection

Chimney and Flue Condition: Checking the interior and exterior of the chimney for any visible damage, such as cracks, blockages, or structural weaknesses.
Firebox Inspection: Assessing the firebox for cracks, wear, or any other issues that might compromise its structural integrity.
Surround and Hearth Check: Ensuring the hearth and fireplace surround are in good condition and meet safety standards.
Ventilation Inspection: Checking that the fireplace is properly ventilated and that air circulation is adequate to ensure safety and efficient burning.

2. Chimney and Flue Assessment

Smoke Test: Conducting a smoke test to check the functionality of the chimney and flue, ensuring proper draft and no leakage of smoke into living areas.
Flue Liner Check: Inspecting the flue liner to ensure it’s intact and functional. If it’s damaged or missing, it can affect safety and efficiency.
Blockage Detection: Identifying any blockages such as bird nests, debris, or excessive creosote build-up inside the chimney, which could pose a fire hazard.

3. Safety and Compliance Evaluation

Compliance with Building Regulations: Ensuring the fireplace and chimney meet local building regulations, including clearances from combustibles, chimney height, and structural integrity.
Fireplace Dimensions: Measuring the fireplace opening, flue size, and hearth dimensions to confirm they meet safety standards.
Gas Safety (for gas fireplaces): Ensuring that gas appliances are installed correctly and safely, with proper ventilation and no leaks.

4. Structural Assessment

Chimney Stack Condition: Evaluating the external chimney stack for signs of weathering, cracks, or leaning, which could indicate structural issues.
Dampness or Water Ingress: Checking for signs of dampness or water ingress, especially around the chimney breast and the flue, which could indicate leaks or poor insulation.
Support and Stability: Ensuring that the chimney breast and other structural elements related to the fireplace are sound and secure.

5. Functionality Testing

Damper and Flue Operation: Testing the damper to ensure it opens and closes smoothly, controlling airflow efficiently.
Heat Output Evaluation: For gas or electric fireplaces, checking the heat output and functionality to ensure it meets performance standards.
Draft Test: Measuring the draft to ensure proper airflow, which affects how well the fireplace burns fuel and removes smoke.

6. Condition of Components

Chimney Cap Inspection: Checking the chimney cap for damage or wear, ensuring it protects the chimney from rain, animals, and debris.
Grates, Doors, and Surrounds: Inspecting the condition of grates, glass doors, and surrounds for signs of rust, wear, or damage.
Fuel Storage and Venting: For wood-burning fireplaces, reviewing the fuel storage setup to ensure it’s stored safely and efficiently.

7. Identification of Potential Repairs

Repair Recommendations: Highlighting any areas that need repairs, such as cracks in the masonry, flue liner replacements, or installation of a chimney cap.
Restoration Needs: If the fireplace is old or historical, the survey may include recommendations for restoration to maintain both function and aesthetics.

8. Efficiency and Usability

Energy Efficiency Check: Evaluating how efficient the fireplace is in terms of heat output and energy consumption, especially for gas and electric units.
Recommendations for Upgrades: Suggesting possible upgrades, such as installing a more efficient flue liner, adding a wood burner, or improving insulation for better heat retention.

9. Documentation and Report

Survey Report: Providing a detailed report outlining the condition of the fireplace, including any issues found, compliance with safety standards, and recommendations for repairs or improvements.
Photos and Evidence: Often, photos of the chimney and fireplace are included to visually document the condition and highlight problem areas.
Estimates for Work: In some cases, the survey report may also include cost estimates for any necessary repairs or upgrades.

10. Recommendations for Future Use

Maintenance Advice: Offering advice on how to maintain the fireplace, such as cleaning schedules and regular chimney sweeps to prevent future issues.
Upgrading and Safety Tips: Providing suggestions for improving safety, such as installing carbon monoxide detectors or upgrading to a more energy-efficient model.

What Fireplace Servicing Includes?

1. Inspection

Chimney and Flue Check: Ensures the chimney is clear of blockages (e.g., bird nests, debris) and that the flue is functioning properly.
Structural Check: Inspection of the firebox, hearth, and surrounding materials to ensure there are no cracks or signs of damage.
Ventilation Check: Ensures proper airflow, checking for any blockages that could impact the efficiency or safety of the fireplace.

2. Cleaning

Chimney Sweep: Removal of soot, creosote build-up, and debris from the chimney, essential for wood-burning fireplaces.
Firebox Cleaning: Removing ash and debris from the firebox in wood or multi-fuel fireplaces.
Glass Cleaning: Cleaning the glass door to remove soot or residue build-up.
Grate and Surroundings: Cleaning the grate and fireplace surroundings of soot and ash.

3. Safety Checks

Carbon Monoxide Testing: Checking for any carbon monoxide leaks, especially for gas and wood-burning fireplaces.
Gas Leak Testing (for gas fireplaces): Ensuring there are no leaks in gas lines or fittings.
Pilot Light and Ignition Inspection: Testing the pilot light, thermocouple, and ignition system in gas fireplaces.
Safety Device Testing: Checking safety devices such as carbon monoxide detectors or automatic shut-off features in gas fireplaces.

4. Component Inspections

Gaskets and Seals: Inspecting the gaskets and seals around doors or other components to ensure they are airtight.
Fireplace Dampers: Ensuring the damper operates smoothly, which helps control airflow and prevents heat loss when the fireplace is not in use.
Burners and Logs (for gas fireplaces): Inspecting and cleaning gas burners, artificial logs, or fire stones.

5. Efficiency Check

Draft and Airflow Testing: Ensures the fireplace drafts correctly, helping it burn efficiently and safely.
Heat Output Assessment: Ensuring that the fireplace is providing sufficient heat based on its type and size.

6. Repairs or Replacements (if necessary)

Replacement of Worn Parts: Identifying and replacing any damaged or worn-out components, such as gas valves, thermocouples, or gaskets.
Chimney Cap Repair: Repair or replace chimney caps if they are damaged or missing.

7. Certification and Documentation

Compliance Check: Ensuring the fireplace meets local building codes and safety regulations.
Service Report: A detailed report of the inspection and any repairs, along with recommended maintenance.

What's included with Fireplace Installations

1. Initial Assessment

Site Inspection: Assessing space, ventilation, and safety requirements.
Consultation: Discussing style, type, and custom features.
Building Code: Discussing style, type, and custom features.

2. Preparing the Installation Site

Chimney/Venting: Assessing space, ventilation, and safety requirements.
Framing: Reinforcing structures for safety.
Clearances: Ensuring proper distances from combustible materials.

3. Fireplace Unit Installation

Positioning: Placing and securing the fireplace.
Gas/Electric Setup: Connecting gas lines or electrical components.

4. Ventilation and Flue Installation*

Flue Setup: Installing chimney liners or direct vent systems for safe exhaust.

5. Testing and Safety Checks

Gas Leak Test: Checking for leaks.
Ignition & Airflow: Testing ignition systems and chimney drafts.
Safety Devices: Installing detectors and shut-off systems.

6. Surround and Finishing Work

Hearth & Mantel: Installing hearth, mantels, and decorative surrounds.
Doors & Screens: Adding protective doors and screens.

7. Final Inspection and Certification

Code Inspection: Ensuring compliance with building regulations.
Customer Walkthrough: Demonstrating fireplace operation and maintenance.

8. Clean Up and Post Installation Support*

Debris Removal: Cleaning the site.
Warranty & Maintenance: Providing warranty and maintenance guidance.